Declaration on information obligation

(Privacy policy)

The protection of your personal data is very important to us. In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact us

If you contact us via the form on the website or by e-mail, your data will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

Data storage

We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored, as well as the name, address, e-mail address and telephone number of the buyer.

In addition, for the purpose of the contract, the following data is also stored with us: Shipping address (s) and additionally for business customers: Sales Tax exemption number, company name and name of the contact person. The data provided by you are required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer:

• the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price. These data are transmitted encrypted and not stored by us.
• to the transport company / shipping company commissioned by us for the delivery of the goods as well as
• to our tax advisor to fulfil our tax obligations.

After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period.

In addition, the data name, address, purchased goods and date of purchase are stored until the end of product liability.

If you create an account, your account information will be saved until you decide to close the account. To close your account, please send us a message.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Web analytics

Our website uses functions of the web analytics service Google Analytics and Hotjar. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and are being stored there anonymised.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract data processing contract with the provider.

Since the privacy of our users is important to us, the user data is pseudonymized.

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.

In order to provide you with targeted information, we may also collect and process information voluntarily given on areas of interest, birthday and postal code.

Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm the registration.

You can cancel the suscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@alpineopticsusa.com. We will immediately delete your data in connection with the newsletter dispatch.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In the USA, this is the Federal Trade Commission (www.ftc.gov).

You can reach us under the following contact details:

Telephone: (+1) 469 975 2545

Email: info@alpineopticsusa.com